Bad work environment - werkgeversreview Customer Service Representative bij Firstsource Solutions

3,0
11 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good incentives Good infrastructure Okish work-life balance

Minpunten

Bad process management Work pressure with targets

avatar
Reactie van Firstsource Solutions
9mo
We are glad to know that employees value the good incentives, strong infrastructure, and the balance we strive to provide between work and personal life. We do have structured processes in place to ensure smooth operations, though we understand that experiences may differ across teams. As for work pressure and targets, these are aligned with business requirements and client expectations, but we are committed to supporting employees in managing them effectively. We will continue focusing on creating a motivating work environment while balancing performance goals with employee well-being.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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