Five9 is a cloud-based CCaaS - werkgeversreview Customer Sucess Specialist bij Five9

4,0
17 okt 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

Culture, people and work life balance.

Minpunten

Should release enhancements should meet customer needs. Sales should pitch for all regions not not just focus on location.

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5,0
27 mrt 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Treats you great. Control of your own schedule

Minpunten

Challenging clients, a lot of adversity based on escalation.

1,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Not a single pro, this company is awful

Minpunten

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

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