Poor management, poor communication, no vision or focus - werkgeversreview Software Developer bij Flight Network

1,0
23 aug 2016
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Goedkeuring directeur
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Pluspunten

Salaries are somewhat competitive, recently they are getting snacks for tech. team and few remaining technical team leads are amazingly talented (even though they seem to be leaving one by one). We USED to be able to work from home (as long as our work was not impacted).

Minpunten

Technology powering FlightNetwork is an awful obese dragon with multiple sclerosis and level 5 cancer (yes, level 4 is the max but if there was another level higher, this would be it) - unencrypted credit cards can be openly accessed within company, our UX is from the 90's, "API" systems are broken, buggy beyond belief and leak internal details. At one point, there was even an endpoint that anyone could openly access to get personal details for any registered user. Normally, this would mean lots of better and new things we can do to improve and go forward - but not at FlightNetwork. There's no clear vision/focus/desire to improve and fix broken systems properly - rather just add bandaids and move onto the next project that attempts to try and get more money from customers. There is more focus to implement bait-and-switch-like features that try to trick customers into paying extra fees. Benefits are just awful (compared to the technology industry standard). We've been asking to get proper benefits for developers but they can't/won't because, and the reason given, they are tied to their parent company, Huntington, and that somehow limits them from getting their own benefits package (lazy excuse). Current upper tech. management does not seem to want to innovate with new technologies, are not communicative or transparent, base performance grades and reviews on perception rather than actual deliverables and metrics. New upper management does not want developers to be able to work from home and cares more about where you park (don't get me started on the parking situation) than what work you get done. Complete lack of trust and communication from upper management.

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Reactie van Flight Network
9y
Thank you for your review. We take the feedback seriously and are always working to improve as we grow. We take great pride in our technology and what our team has accomplished and would like to take this opportunity to explain some recent changes. Selling travel online is the biggest e-commerce business on the Internet. It is an extremely complex and competitive business. One of the exciting things at our company is the opportunity we have to create new products in the travel space that provide a unique and great customer experience. There are very few such companies in Canada competing on a global scale in such an exciting industry transforming at such a rapid pace through technology and innovation. Our company has grown by building many such technology products. Our proprietary technology platform grew through the hard work of many people over many years but was becoming steadily more difficult to maintain and scale with our growth. Approximately 2.5 years ago we began a bold initiative to completely rewrite our technology from the ground up in Scala, a new language to the organization, and hired a dedicated team for this project. However, after a full year in development, we realized the development of the new platform could not catch up with the continued development and enhancements on the existing platform. So we changed strategies. Instead of continuing the rewrite, we implemented devops best practices and allocated significant development time to address technical debt. As a result we were able to cut release times from hours to minutes, upgrade to modern OS and dev tools, and scale infrastructure to keep pace with the growth in the business. Unfortunately the dedicated team was impacted and we could have done a better job in communicating the changes when reassigning the team to other initiatives. We continue to invest in clean code, good architecture and operations. A year and a half later, the technology and business results have exceeded our expectations.

Ontdek andere reviews over Flight Network

3,0
5 dec 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good environment and work culture

Minpunten

But beware of politics by senior and be part of it

3,0
1 mei 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company culture. IATA perks.

Minpunten

Disorganized. Marketing-driven "stop this, do that" disruptions all the time.

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