Used to be great - werkgeversreview Customer Success Manager bij Flywheel Digital

Forward thinking agency that cares about its people and strives to be best in class.

High expectations mean high demands.

- Their portfolio of clients you have the opportunity to work on is great for building relationships and resume - Some people you work with truly care and are making efforts to make Flywheel a better place to work - Great place to grind it out if you want experience quickly. They will throw you in the fire from day one.

I say "used to be great" as in pre-Omnicom. - Leadership is very out of touch with what actually goes on at middle management and lower levels. They used to care about the work culture even with many remote employees. I've been on calls where senior leadership would promote working in the evenings or weekends and only talk about how employees are not "client obsessed" enough. - If you show them you're dependable, they will exploit it and not compensate you appropriately. - There is so much turnover and they bring in former employees from dying agencies that bring in different strategies that are not aligned with Flywheel's best practices (onboarding is nonexistent - you will be put on a client day two). - They got rid of most benefits that motivated people to stay and lowered the pay ranges for their positions. Benefits are on par with standard Omnicom. There's a reason why employees who excel at their jobs have all left/are leaving. Everyone who works there can see it. Turned into another company that tries to duct tape a slowly dying engine.