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      Foundever

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      Reviews voor Foundever

      low salary like every where in Portugal - werkgeversreview Customer Support Specialist bij Foundever

      1,0
      12 apr 2022
      Customer support specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      small and familiar environment but that's not brig bread on the table

      Minpunten

      working in Portugal and in Lisbon in my case has been an awful experience. You work to survive in this country with one of the lowest salaries in Europe. So if you receive a convincing proposal with language bonus and incentives to move here , be aware of the fact that these bonuses finish at one point and you're left to SURVIVE with a bit more than 800 euro. to sum up , these multinational companies are exploiting Portugal and the Multilingual workers who come here thinking to find the conditions of a EU state Member. Well forget it It's like being in a underdeveloped country not EU. Think 100 times before moving here.

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      5,0
      28 mei 2026
      Liscense insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Training was nice due to the trainer Ms.Star

      Minpunten

      training was rushed , which made testing stressful

      2,0
      10 jun 2026
      Account resolution specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

      Minpunten

      You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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      Reviews voor FoundeverReviews voor Customer Support Specialist bij FoundeverReview voor Foundever