Could be better - werkgeversreview Technical Support Agent bij Foundever

3,0
18 jun 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are a lot of incentives to earn more money, and to be promoted, including raffles and promotions. A strong "Do it right" culture, with strong values. The upper management is always at hand to hear the employees. The middle management, in spite of some slight disorganization, is quite willing to lend you a hand and willing to take supervisor calls.

Minpunten

Some of the campaigns aren't that good. I'm looking at you, Comcast. Traffic analysts are almost on a permanent state of disorganization, and as a consequence there have been many times in which employees have been left without breaks or lunches. The schedules are hectic and extremely awkward, with no part-time positions at all. The food on the canteen is terrible.

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5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

7 week training to get a person ready to go into production.

Minpunten

Work hours depends on clients needs. So hours may vary.

2,0
6 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work at home is the only pro

Minpunten

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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