The worst place I worked in Barcelona - werkgeversreview Anonieme werknemer bij Foundever

1,0
2 nov 2015
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

it's a job, hoping for a better position

Minpunten

some project service look like more than a rubber wall against angry customer, so the principal duty of every employer begun to avoid bad evaluation from them. This is undirecting blackmail of every employers, that 's general is equipped with old pc tools, and Team leader aren't responsible of technicall skill knoledgement, their relationship with th rest of employers is based only on a bit of advise to manage the calls with customers. Staff generally affected by a stricht rules of behavior (sanction ti log after 5 minutes far from the start hour) for an unuseless service.

Ontdek andere reviews over Foundever

5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

7 week training to get a person ready to go into production.

Minpunten

Work hours depends on clients needs. So hours may vary.

2,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Minpunten

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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