Went downhill fast - werkgeversreview Customer Service Manager (CSM) bij Fourth

2,0
8 jul 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Still some of the old culture their being driven by certain individuals Huge suite of functionality

Minpunten

Merger ripped out the culture and there were a number of leavers and redundancies even before covid. Then covid hit and they had another excuse to rip out teams. Furlough was barely used and now they're desperately trying to recruit again. Those that were left picked up all the work. Many of the management have very little interest in their teams or coaching. Customers are no longer looked after like they used to be. Constant bugs and niggles with the solutions

Ontdek andere reviews over Fourth

5,0
19 jun 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good team communication and positive leadership.

Minpunten

Need to update back-end software; tools are out-of-date.

4,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Unlimited PTO, culture, remote, teamwork

Minpunten

Communication, Pay, advancement, balance, training

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