Poor customer service - werkgeversreview Anonieme werknemer bij Front Line Work Force

There are no pros to working for the company.

The Owner barely spends time in the office, and when he’s in he is watching CNN. The Owner gets a blind cc on every email you send. He doesn’t tell you that he’s doing it to track your activity. The Owner makes you use a separate entrance from the other office employees. The security system tracks your arrival and departure time. He doesn’t tell you this. The owner is old school and insists that you work out of the office every day. He seems to think it’s 1972. The owner doesn’t do anything except watch TV, have staff reheat his leftovers from home for his lunch, or monitor your phone calls. He talks, and talks and talks. However nothing is relevant to the work. Staff also monitor your activity and report to him. Watch your back. There’s honestly nothing good about this employer to recommend. It’s thoroughly unpleasant and unethical. PSW staff are frequently unreliable, unhappy and bottom tier, customer retention is problematic. Employe turnover in sales is high,, due to the culture in the office, which is terrible and unethical.

None whatsoever. It’s impossible to say anything good. Targets aren’t even close to realistic.

Company has poor quality PSWs. Very hard to retain customers. President works minimum hours. Comes in to micro manage employees. TV in his office is continuously on CNN. Poor office environment. Employees tattle on each other and try to make themselves look good. President is a minority owner. The money partner runs a Ford dealership and isn’t involved internally, except for financial reviews. Backstabbing and bickering is the norm internally. I would rate the company a zero if it was possible.