Takeover improved customer service experiences for customers. - werkgeversreview Anonieme werknemer bij Frontier

5,0
28 okt 2012
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Frontier is much better than Verizon was about handling customers. They have also taken a lot of the individual pressure out of yearly employee reviews, it is more of a team effort now. Frontier is pushing DSL and other high speed options further out to customers that Verizon decided not to equip.

Minpunten

Frontier decided to save money by downgrading as much software as they could. Instead of Microstation, now I use Autocad. Our timesheets, and two other software programs use DOS programs, black screens with green text... They are massively focused on sales, and even though I have no contact with customers, I am expected to bring in referrals somehow.

Ontdek andere reviews over Frontier

5,0
13 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for

Minpunten

I can’t think of anything

avatar
Reactie van Frontier
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to work 10/10 recommend

Minpunten

Verizon bought the company. Let everyone go a couple months after buying us out.

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