Pluspunten
The pay and benefits are reasonable. I believe that the company wants to provide customers with the best service possible.
Minpunten
There is enormous pressure to cut corners and work as fast as possible to accommodate heavy (sometimes extremely heavy) work-loads day in and day out. The resulting stress has resulted in medical problems and other stress related illnesses among employees and is causing the accident rate to climb. Management believes that "inattention" is the cause of the increased accident rate, but I suggest that "inattention" is merely one of the symptoms of stress. Every day is a race to complete the work that has been handed to us as quickly as possible in order to minimize overtime and get home to our families at a reasonable hour.
