Pluspunten
The local management team is largely populated by charming, good-hearted people who really are part of the team vs. just supervisors.
Minpunten
The job is strictly cold-calling small business owners, and often the contact information is wildly outdated and not pre-screened (for instance, FPT does not work with corporations- yet many times potential clients are plainly listed as such). The work is unpleasant most of the time, and at times unreasonable pressure is applied from upper management- the VP once pulled a young lady into her office in order to grill her about her low production numbers/appointments set, and after acknowledging that she'd listened to the employee's calls and that she was doing a great job, still wanted to know why she wasn't able to book more appointments and pushed the young woman with questions about "problems at home" that might be causing potential clients not to book appointments (despite the employee's having been doing a wonderful job per the VP of pitching appointments) until the employee cried.
