Gotta love the Gecko! - werkgeversreview Customer Service Representative bij GEICO

4,0
29 nov 2008
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The benefits are really great. Profit sharing is a wonderful thing. I like that there is always something to learn, but that's just me. They also support tuition reimbursement and continuing education. They focus a lot on the service we give the customers and that is rare these days. They have a great website and they try to make things easy for the customer.

Minpunten

It is a really stressful job. They don't have a lot of resources to help people to deal with that aspect. They don't treat all the call centers equally. They have really high standards but don't always have the time to help associates to reach them and then they have been known to fire people because they can't reach them.

Ontdek andere reviews over GEICO

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pay was and great training

Minpunten

The lack of shifts they have available

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Minpunten

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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