Soul sucking... - werkgeversreview Client Service Manager bij Gallagher

1,0
12 mei 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- interesting clients - Boston location - passionate coworkers (apart from management - review won't let me post without a minimum of 20 words, so adding this here.

Minpunten

- you will not have a life outside of work. You are expected to work or be available to work, 24/7. No exceptions. If you call in sick, you are expected to work. If you take a vacation day, you are expected to work. Weekends are for work, not for doing the things at home to keep your family functioning. - Very political. No way of resolving issues. Management doesn't care. - account executives treat client and office service staff with incredible disrespect. - huge turnover. Large amounts of burnout, many employees seen crying or panicking. Managers don't care. - very questionable processes and ethics on the larger corporate scale. Professional standards for some processes border internal E&O risk. - older, long-term employees post-merger are being fired quietly. - expensive benefits that cover only the bare minimums. But you can (wait for it) do even more work to jump through hoops for meager "discounts" on it. - everything is done on the cheap. But they spent millions apparently in marble and perks at the new corporate office. Meanwhile, starting in August we'll have to pray to get pens and paper.

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Reactie van Gallagher
9y
We agree with you that Gallagher has amazing coworkers and a great location in Boston. As a company, we try to listen to everyone’s feedback and care about the outcomes. What you are reporting about being time off expectations is inconsistent with Gallagher’s paid time off and attendance policy. Gallagher is committed to equal employment opportunities regardless any characteristic protected under federal, state or local law. Gallagher provides multiple ways for employees to address any issues they may have -- working with their immediate manager is one avenue. Employees can also reach out to a divisional or regional Human Resources Manager or Director; the Corporate Human Resources Department; or to the Ethics and Compliance Hotline, which provides the opportunity to remain anonymous, at (888) 878-6236. Gallagher encourages anyone with suspicions of misconduct to come forward, and we prohibit retaliation.

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Pluspunten

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Minpunten

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2,0
15 mei 2026
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Pluspunten

• Good in office dynamic with coworkers for those who worked in office

Minpunten

• Delayed promotion/raise - you’ll sign a contract in which your raise will be effect but delay it 2 1/2 months • unfair workload - management plays favorite and doesn’t even bother intervening on the issue, rather just gives more work. Multiple times I caught myself doing the work for my peers. • No structure - the office I worked at completely lacked structure where I was shadowing a colleague for 2 weeks before being expected to know what to do • Collision w/ OOO Staff - the out of office staff was very rude at times and because they aren’t in office, management doesn’t push the standards/expectations on them as much as people in office

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