Great people and product, but leadership culture needs work - werkgeversreview Anonieme werknemer bij Gearset

2,0
13 okt 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team is full of talented, friendly, and supportive people who genuinely care about doing great work. The onboarding and product training are excellent, structured, thorough, and genuinely help you feel confident in the product. Social events were well organised and good employee benefits.

Minpunten

The culture doesn’t always reflect the openness and transparency that’s often promoted. While feedback is encouraged in theory, it can feel risky to be fully honest without it being misinterpreted. There’s a noticeable inconsistency in leadership, some managers are supportive and genuinely care about development, while others can come across as overly critical or dismissive. I experienced behaviour from a leader that felt unprofessional and undermining, which made it difficult to feel valued or supported. Targets and expectations are ambitious, which isn’t a bad thing, but the level of support to reach them isn’t always there. It can leave people feeling under pressure rather than motivated.

Ontdek andere reviews over Gearset

5,0
2 apr 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Like the title says - great values and culture Product works Feedback appreciated

Minpunten

Insurance benefits Lack of leadership in the US

2,0
14 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Regular social events. - Collaborative team culture. - Typical b2b saas company with good customer visibility. - L&D budget available and encouraged to use. - Hybrid/flexible work culture.

Minpunten

- Decision-making is centralized in UK, limiting regional autonomy. - High performance is expected but rarely rewarded with career progression. Especially in entry-level roles. - Feedback is often inconsistent and not actionable. - UHC coverage felt bare-bones for a tech company.

2
avatar
Reactie van Gearset
8mo
Thank you for taking the time to leave us some feedback on your experience. We’re glad to hear you felt connected to the collaborative culture, and that flexibility and learning benefits made a difference for you. Those are things we work hard to protect. On progression, it’s fair to say we’re still building. In Chicago we’ve seen teammates grow into leadership and specialist roles, and we know we need to add more structure so those paths are clearer and easier to access. Growth looks different in Chicago than in Cambridge, partly because the teams are at different stages. But the opportunities are real in both, and we’re committed to making them visible. Visibility and autonomy matter too. Our US team has significant ownership of customer relationships and plays an important role in how we scale. We’ve taken note of your feedback and plan to make it more clear when a role we’re hiring for in the UK, could be done in the US. You also shared that you were getting inconsistent feedback. Our culture only works when continuous feedback works. If that wasn’t landing for you, we need to take a closer look and make sure it’s doing what it should. Getting the right feedback at the right time is a big part of how we all grow. Feedback like this helps us keep moving in the right direction, and we’re grateful for it. Gearset’s ambition is high, and so is our belief that when Gearset wins, everyone here should feel part of that success. We really appreciate you highlighting these areas of your experience. We wish you the very best in your career and beyond, and please don’t hesitate to reach out if you’d like to share more.
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