Case Manager, contract position review - werkgeversreview Case Manager bij Genentech

3,0
10 feb 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, easy work, extensive training, meaningful

Minpunten

It’s a glorified call center, you take and make many calls a day Working here as a contractor is nice for a few months but then you see how expendable you are. Unnecessarily difficult to get a contract extension. More often than not they’ll keep stringing you along as full time opportunities are far and few between. Full time and contract employees are treated differently. Unnecessarily competitive. Completely task based- you have to get a certain amount of tasks per day. Very remedial work. Oh yea, it’s a Call center.. Poor/inexperienced management- leadership is very clique-y.

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5,0
6 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great salary and team! The interview process was smooth and effective.

Minpunten

To be determined, but so far many alignment meetings. Some folks have frustuations around the re-org and strategy changes.

2,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The work is meaningful and overall the company vision aligns with my goals

Minpunten

QA management has become inept. None of the leadership (aside from maybe one or two) truly understand the nuances of our site and jobs. They refuse to pay you more due to "budget" reasons but won't provide much information, they claim to be transparent but will make decisions behind your back and not communicate them, even if they impact you and/or your job. Leadership doesn't listen to feedback and gets defensive if you even try to give any. It honestly has become a game of politics only in QA and that's not really building any real quality culture.

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