Upper management are out of touch but make decisions that impact you, processes are horrendous, they are routinely not followed by departments we support, processes routinely change every few weeks, most timelines are unrealistic to go through processes anyway, nothing is simplified, nothing is automated, nothing is organized, nothing changes for the better regarding process problems despite the many process changes which adds to the frustration, there are many conflicting ways to do the same job dependent on location you support or person performing the role, ruled by bureaucracy/ competing priorities rather than vision. The overall effect of all that is your time and energy are disposable, and part of your job is to accept the soul killing nature of the business. Not a good place to work if you care and are not just punching the clock then checking out.
