The review posted on July 7th really hits the nail on the head, as does the review on July 19th (except for the 4-star rating). I’ll try not to be too redundant.
The sales floor in Mill Valley is depressed. Truly. The energy that I felt when I first started is long gone. Since I’ve been here I’ve watched our book of business become significantly reduced, while quotas have gone up astronomically. Every month we are told “ this the most important month.” Every few weeks we get an ‘inspirational’ email from upper-management telling us how much the company needs us. These emails are as empty as our paychecks and becoming borderline comical.
There is no career advancement. None. People who have been here for years have not seen a single increase in pay, which is already tragically low to begin with. I get it, we don’t promote on tenure. But, if it were purely on performance then some of your recent promotions didn’t make much sense either. (Those reps still absolutely deserved their promotions but let's not pretend it was actually based on some semi-enforced 'system’). A vast, disproportionate amount of our org promotions have been SDRs primarily to make up for our uptick in attrition.
As for the cultural undertones at the office… Unfortunately for those of us at Mill Valley HQ it feels like the future is in Chicago. Day by day we watch as our friends and peers slowly dwindle away – either moving away or moving on. Management hasn’t explicitly said it, but come on, we aren’t stupid. We can see the open desks. The struggles ARE NOT a talent issue. The current system is broken.
