GoDaddy

Reviews voor GoDaddy

Hosting Sales / Support - werkgeversreview Hosting Support bij GoDaddy

2,0

22 mei 2017

Hosting support

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great Benefits Make a solid effort to make everything you need available to you at work Many departments to move into (if you can sell)

Minpunten

Knowledge and Accountability fluctuate GREATLY in management Expectations to meet metrics take precedent over employees Illusion that employees that upper management actually care about customers

Reactie van GoDaddy

Thank you for taking the time to share your concerns. We at Godaddy understand that our customers are micro business's. These customers are experts in their field but most of the time do not understand what they need to do to have a successful online presence. It is our job to help them not only with the technical issue they are calling in about, but to help understand what their business goals and struggles are so we can match them with the correct products to make those dreams a reality. We never want any of our customers to be sold something they do not need. We do monitor refunds of individuals sales so we can ensure that we do not have these behaviors. Rarely do we ever terminate employment for an individual to fail a minimum expectation. We have dedicated Coaches and Supervisors who are great at coaching the behaviors needed to be successful in the role. Customer satisfaction is an area where we consistently focus rewards for our employees and plays a factor in overall ranking for annual reviews,and annual Luminary awards.

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5,0

16 jun 2026

Software development engineer (sde)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company to work for. Annual bonus, ESPP, annual equity. The comppany really cares abuot its employees.

Minpunten

No cons come to mind

Reactie van GoDaddy

Thanks so much for the review! We're lucky to have you on our team as we continuously work to improve the #GoDaddyLife.

2,0

22 jun 2026

Inbound care sales guide

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits, cool people (not including leadership)

Minpunten

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

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