GoTo

Reviews voor GoTo

Not recommended - werkgeversreview User Services Representative bij GoTo

2,0

4 okt 2016

User services representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Health insurance, snacks, facilities and location.

Minpunten

Bad environment. Lack of training and lack of strategy regarding products price increase. Employees treated unfairly - favouritism.

Reactie van GoTo

Hello - Thank you for your feedback. We are happy to hear you are enjoying the benefits, perks, and office. You bring up some key issues. We pride ourselves on fostering an environment of career development and transparency on strategic initiatives, and if our employees are not getting what they need, we have let them down. Favouritism has no place in the workplace and hinders productivity. I will address these issues with the head of that department. Thank you, Rosie Carley Director, People & Talent

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5,0

19 feb 2026

Copywriter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good team, flexible remote policies

Minpunten

Lots of layoffs, too much turnover

Reactie van GoTo

4mo

We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!

1,0

15 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote and unfortunately that is it

Minpunten

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

Reactie van GoTo

Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.

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