Trial and error approach, making it up as they go along. - werkgeversreview Account Manager bij GoTo

1,0
15 mrt 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Self care days, good benefits. Remote work.

Minpunten

Lots and lots of favouritism. Poor products since LastPass split, can't compete with Teams and Zoom. Below industry average base salary, no clarity on bonus/commission structure. Extremely poor internal structures and extremely poor visibilty of customer accounts due to many aquisitions over the years and no streamlined business processes. Trial and error approach, no direction or roadmap for success. One month we focus on LastPass and are told that's our long term priority then we're told our priority is GoToConnect which has heaps of issues and nobody knows anything about it. Extremely poor back end and billing systems also.

Ontdek andere reviews over GoTo

5,0
19 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good team, flexible remote policies

Minpunten

Lots of layoffs, too much turnover

avatar
Reactie van GoTo
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1,0
15 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote and unfortunately that is it

Minpunten

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
avatar
Reactie van GoTo
1w
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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