Sinking ship. - werkgeversreview Account Executive bij GoTo

2,0
21 mrt 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, remote work, unlimited PTO, great people still here (who haven't already quit)

Minpunten

Things here are terrible now. After Franciscan Partners took over, they completely trashed the culture of the company. Leadership is clueless and has no idea how to motivate or help sales. All they care about is KPIs, and that you make your calls, pipeline, and meetings, unfortunately, those don't make you money. Comp plans were cut so you make less money now, but have to do more, but they don't care. Front-line managers are good people and frustrated because they have no control over anything. Leadership can justify themselves by solely relying on KPIs. The product is behind the market, always playing catch up. We are now just a number, they care ZERO about any employees, especially sales. If you are thinking of working in sales at GoTo, unless you are just a glutton for punishment, look elsewhere, you will regret it. Not one single salesperson is happy here. Many are looking to leave, and after President's club in April, there will be a mass exodus. This was once such a great company and place to work, but Franciscan Partners has ruined our company. We can all tell they are getting things as lean as possible to sell us off. It's really sad because this was such a great place to work and such a great sales career. There are many great people left in the company, but the org is so top-heavy with Executives who just do not have a clue, so they grasp at anything they can to try to make it work.The glory days here are over..

avatar
Reactie van GoTo
3y
We’re glad you enjoy the benefits, flexibility, and people you work with at GoTo. We’re sorry to hear about your frustrations. We take our employees’ well-being and job satisfaction very seriously and don't see anyone as just a number. We strive to listen to feedback and make improvements where necessary. We also want to address the concerns you expressed about our product. At GoTo, we're constantly looking for ways to improve and stay ahead in the market. For example, we recently announced that we're exploring using ChatGPT in our IT Management and UCC tools with two new integrations. We also launched new remote monitoring and management (RMM) features last month and an all-new free offering for GoTo Resolve. We're excited about our new Customer Engagement platform, which combines a world-class phone system with all the customer communication tools, analytics, and digital channels businesses need to grow further and faster. We want you to know that our plans and strategic initiatives may change, but our leaders in those functions and our internal communications team keep everyone informed when appropriate. We're confident in delivering on our sound strategy and mission.

Ontdek andere reviews over GoTo

5,0
19 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good team, flexible remote policies

Minpunten

Lots of layoffs, too much turnover

avatar
Reactie van GoTo
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1,0
15 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote and unfortunately that is it

Minpunten

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
avatar
Reactie van GoTo
4d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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