Great company, terrible management - werkgeversreview Customer Service Representative (CSR) bij GoTo

3,0
19 apr 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

GoTo is a great opportunity if you are starting on SaaS and tech industry, they offer a lot of tools and trainings for your development.

Minpunten

Unfortunately GoTo lacks on what they preach, it’s always about quantity over quality, you might feel burnout and stressed most of the time.

avatar
Reactie van GoTo
3y
We’re happy to hear that you experienced growth while at GoTo and hope you shared this feedback in our engagement survey. Thank you for your review.

Ontdek andere reviews over GoTo

5,0
19 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good team, flexible remote policies

Minpunten

Lots of layoffs, too much turnover

avatar
Reactie van GoTo
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1,0
15 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote and unfortunately that is it

Minpunten

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
avatar
Reactie van GoTo
3d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle