it was ok - werkgeversreview Customer Service bij GoTo

3,0
28 feb 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

learned a lot about phones and troubleshooting and helping customers

Minpunten

the managers were really intense, they wanted to control every aspect of your day. also saying anything negative about the job or company wasn't allowed

avatar
Reactie van GoTo
2y
We're glad you were able to learn a lot while working at GoTo. We greatly value employee sentiment, positive or negative. It's the only way we can grow and evolve. Thank you for sharing your experience with us.

Ontdek andere reviews over GoTo

5,0
19 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good team, flexible remote policies

Minpunten

Lots of layoffs, too much turnover

avatar
Reactie van GoTo
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1,0
15 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote and unfortunately that is it

Minpunten

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
avatar
Reactie van GoTo
2d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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