11 sep 2017
Reactie van Gogo
8yI want to thank you for taking the time to share your perspective. As a former employee, I recognize you may not be aware of some recent initiatives we have implemented since I joined Gogo in April 2017 focusing on building an environment of open communication, career development, and clear direction on our team.
In addition to meeting with all of my direct reports, I am conducting “skip-level” meetings with other people in our finance organization, asking the question “What should we keep, and what could we improve about the way we do what we do?” One of the ideas that came out of these conversations is a monthly “Beverages with Barry.” These are smaller and more casual meetings to share ideas for our continuous improvement and to get to know each other as teammates.
This initiative is in addition to regular team meetings and All Hands meetings to help ensure a consistent message is communicated to our whole team. In addition, we have engaged an organizational development specialist who is working with us on building “One Team.”
Equally important are the opportunities for learning and development. This year we have introduced a job rotation program. In the past few months ten finance people rotated jobs, enabling them to expand their knowledge base to prepare them for their next step in their careers. At Gogo, we do encourage every employee to take time away from the office and know how important it is to have a balance between work and personal time. I’m sorry you didn’t feel you had the opportunity to do that while you were here. I would recommend current employees work with their managers to set aside time specifically for this purpose. Again, I appreciate your feedback and wish you the best in your next endeavor.