Pluspunten
The people you get to meet. Flexible with time off. Incentives based on performance. Other than that there isn't a whole lot that is offered.
Minpunten
If you don't have many options, enjoy working in a call center and being treated like just a number, then this is the job for you. You are expected to me on the phone 195 minutes minimum per day and log every interaction you have with every individual in a centralized database for review. Any gaps in activity are met by a passive aggressive email by your manager which you will only be allowed to read or respond to during two 10 minute windows of your day. Calls originally we not monitored or recorded but that is soon to change at the beginning of the year. "Commission" is not much of a commission at all. It's more of a bonus structure based of an unproven metric that has way too many constantly changing variables. The facility, while appears nice on the inside is over run with shady thieves and drug users that dress extremely inappropriate and use more foul language than a professional rapper. Just last week received an email that several items have been going missing lately and I was told by my colleague that a used syringe was found right outside of the building. For the previous reviewer who wrote that those of us who are unhappy should just leave and not ruin a good thing for everyone else we are and I'm happy that you are so content with your mediocre "job". If you are an educated, mid-career professional, with a proven track record of success stay VERY far away. It is only fair that you know what you are getting yourself in to before you even bother to apply because there will be no mention or what to expect before you are actually in the role.