Outstanding! - werkgeversreview Customer Success bij Gusto

5,0
4 nov 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I've worked at a few different companies in my career, and nothing compares to Gusto's culture. Gusto's mission is centered around putting people first, and this is definitely reflected within the company. The company's six core values are not just talk; I see these values actually embraced every day, including by Josh and the other leaders of the company: - Ownership Mentality - Don't Optimize for the Short Term - We are all Builders - Go the Extra Mile - Do What's Right - Be Transparent The company maintains a creative, comfortable, and open environment to maximize collaboration, passion, and hard work. We're growing rapidly, and processes and projects change frequently; but this keeps things exciting!

Minpunten

My friends are pretty jealous that they don't work at Gusto. I wish that Finnley, the office dog, sat right next to me. ...okay in all honesty, I can't come up with anything good for this section.

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5,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Smart and friendly coworkers. Excellent team culture

Minpunten

Tunnel visions on AI a bit too much

1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free food Cool people in sales org Middle Management is cool

Minpunten

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

3
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