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      H&R Block

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      Reviews voor H&R Block

      Client Service Professional Experience - werkgeversreview Client Service Professional bij H&R Block

      5,0
      27 mei 2016
      Client service professional
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      -All my coworkers were kind, helpful, understanding, and great at their job -Positive work environment -Willing to help you learn and grow -Easy to learn all your duties

      Minpunten

      -can be overwhelming at times (phone calls, clients with and without appoitnments walking in the door, retrieving documents from the back, and getting the testers set up) -If there aren't enough tax professionals and someone is late to their appointment and you get a walk in that person get the original clients appointment and if the scheduled client comes you must tell them it'll be another 5 to 10 minutes every 10 minutes which i personally didn't enjoy doing and it would make clients upset and question the point of making an appointment

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      5,0
      20 okt 2025
      Talent aquisition intern
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      -Amazing culture -Great pay -Hybrid and flexible work -Learning and Development Opportunities

      Minpunten

      I have no cons for this company!

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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