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      H&R Block

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      Reviews voor H&R Block

      What to expect - werkgeversreview Customer Service Representative bij H&R Block

      3,0
      3 mrt 2014
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible scheduling, work site location requests are considered sincerely to promote worker satisfaction. Since this is a seasonal position, workers qualify for unemployment benefits.

      Minpunten

      This is not a job to completely depend on for a living wage. The normal pay for customer service reps is $9 per hour, which is also a seasonal, part time position. Which you will have to compete for even those few hours with other customer service reps.

      Ontdek andere reviews over H&R Block

      5,0
      30 mei 2026
      Seasonal tax preparer assistant
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A very good environment for employees

      Minpunten

      I did not note any cons working here

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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