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      H&R Block

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      Reviews voor H&R Block

      Not a fan - werkgeversreview Multi-Unit Team Leader bij H&R Block

      3,0
      9 apr 2022
      Multi-unit team leader
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      I enjoyed working with the majority of the tax professionals and receptionists (CSPs) assigned to my three locations.

      Minpunten

      Based on some of their policies, upper management does not seem to have an understanding of what goes on in the majority of their locations or knows the company's typical clients and their needs. Some of their software and phone system are poor quality.

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      5,0
      22 jun 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great work during tax season

      Minpunten

      Not available year round for most employees

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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