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      H&R Block

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      Reviews voor H&R Block

      Very amazing job!! - werkgeversreview CSP - Client Service Professional bij H&R Block

      4,0
      20 jun 2022
      Csp - client service professional
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Such kind and fun coworkers. A really understanding staff for everyone’s individuality and personal lives. Once you get the appointment center down and are comfortable with greeting clients it can be wonderful.

      Minpunten

      Sometimes when it gets busy, clients will get upset. This tends to fall onto the client services professionals who do not have control over this. It can be stressful and frustrating.

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      5,0
      30 mei 2026
      Seasonal tax preparer assistant
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A very good environment for employees

      Minpunten

      I did not note any cons working here

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Reviews voor H&R BlockReviews voor CSP - Client Service Professional bij H&R BlockReview voor H&R Block