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      H&R Block

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      Reviews voor H&R Block

      High expectations for awful pay and work environment - werkgeversreview Client Services Professional bij H&R Block

      1,0
      5 okt 2022
      Client services professional
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Plenty of hours available. Hours weren’t awful.

      Minpunten

      Pay was $10/hour during the pandemic. Forced to dress business casual. Elder tax professionals were entitled, unprofessional and rude. They act like vultures but some did not even show up for their appointments on time. Boss was inexperienced and could not influence them. Regional manager fabricated sales numbers then we were forced to meet them. Customers could be rude/didn’t want to pay for services.

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      5,0
      22 jun 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great work during tax season

      Minpunten

      Not available year round for most employees

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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