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      H&R Block

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      Reviews voor H&R Block

      It's not what I thought it would be - werkgeversreview Tax Preparer bij H&R Block

      3,0
      3 apr 2024
      Tax preparer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Further training opportunities, well-known name, wide demographic range of clients.

      Minpunten

      Too much in-person tax prep, hour allotments for all appointments, regardless of complexity of a client's tax situation, poor tax production software (buggy), poor scheduling software, I also have never had such aggravation with the FRICTION the software/AI is causing here. It is impeding our work and angering clients. It can be hard to look up and find how to fix. Now, we have to report things to some tech support team half across the globe? That hopefully addresses it before our deadlines. But it usually gets added to its endless list of "known issues". I actually did a couple of state returns BY HAND, completely bypassing the software. Ugh.

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      5,0
      22 jun 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great work during tax season

      Minpunten

      Not available year round for most employees

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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