avoid - werkgeversreview Customer Advisor bij HCLTech

1,0
21 feb 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

none at all, for real- management are a joke, staff turnover is sky high for a reason

Minpunten

essentially everything. come into work to get screamed at by customers, with little to no way to resolve their issues, send them back into the phone queue for someone else to deal with until they inevitably get fed up and go away. totally soul crushing.

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5,0
16 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Minpunten

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

3,0
6 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Autonomy, good leadership, support from the top.

Minpunten

Lack of communication, company is way too big, no bonuses under the guise of budget, no raises or promotions. No one seems to understand the process of how to get one

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