Not the best - werkgeversreview Help Desk Analyst bij HCLTech

2,0
15 mei 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

OK if you have little experience

Minpunten

Poor training, constantly changing policies, poor communication, poor management, constant back-biting, poor mentors and/or lead techs, more concerned about the number of calls taken than about quality of service to the customer.Shaky contracts with customers = poor job security.

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5,0
16 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Minpunten

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

3,0
6 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Autonomy, good leadership, support from the top.

Minpunten

Lack of communication, company is way too big, no bonuses under the guise of budget, no raises or promotions. No one seems to understand the process of how to get one

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