Declining fast... A lesson in how to destroy a legendary customer service organization in less than 2 years. - werkgeversreview Sales bij HCSS

2,0
17 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really good money traditionally, love my peers on the sales team. My sales team and my great customers keep me going.

Minpunten

Since being purchased by a PE firm you're seeing the typical PE playbook. Total compensation is down from pre -acquisition, experienced talent is leaving daily, and the experience that's left carries more burden and more pressure every passing day leading them to leave. I've never seen morale so low.

avatar
Reactie van HCSS
3y
Dear Employee, thank you for providing your feedback on your experience with us so far. It’s nice to hear that your fellow HCSS colleagues provide a great environment for you and their entire team. Moving forward with the help of TB, our plan is to add to all the wonderful things HCSS is known for while also growing more than we ever have before. We hope that TB’s guidance in new ventures will help us to broaden our scope and continue to build up our well-known name. Please always feel free to let us know how we can improve your time here with us at employeereviews@hcss.com.

Ontdek andere reviews over HCSS

5,0
3 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing culture Great ability to move to roles Tech savy Remote Free lunch

Minpunten

None really at this time

5,0
28 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

Minpunten

no cons except the pay, but it's the typical salary for an intern.

avatar
Reactie van HCSS
3d
Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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