Easy role to get, easy role to leave. - werkgeversreview Customer Service Advisor bij HGS

3,0
14 apr 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

*Very easy application, assessment centre and score criteria for the role. To the degree any one with a good grasp of English could get the role. *Good Career Progression options (but take note - NOT PAY) with new campaigns.

Minpunten

*Average Tenure is no more than a few months. *Pay is ridiculously low for the performance they expect. With new contracts, they have made it basically minimum wage. No paid breaks or sick days. *No incentive to do more than what is required. You are not rewarded for delivering above average performance. *If you don't meet stats, or preform, they can give during the extended six months probation just a weeks notice. *Extremely strict adherence roles, to the degree you have to ask permission to go to the lavatories. As someone who has a degree, this isn't something I'd ever expect. No dignity at all.

Ontdek andere reviews over HGS

5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for

Minpunten

I don’t have any con

avatar
Reactie van HGS
2w
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Quick to adopt new technologies - High degree of freedom

Minpunten

- Agressive timelines - Unclear direction

avatar
Reactie van HGS
2w
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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