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Basically good, I would work there again. - werkgeversreview Collector III (Call Centers In VA Beach and Chesapeake) bij HSBC

3,0

5 jun 2011

Collector iii (call centers in va beach and chesapeake)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Benefits are outstanding, middle management is decent, training can be very thorough at the basic levels

Minpunten

Senior management could care less about the workers and pass the buck to middle management, who do the best they can. No room for advancement because the wrong people are promoted, not for management/leadership abilities but because their production numbers were strong and they have friends in higher places. Stability is lacking, lots of layoffs, no real idea of what's going on or why (for lower/middle management).

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5,0

17 mei 2026

Analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

the work was very exciting

Minpunten

the hours were very long

2,0

15 jun 2026

Senior associate relationship manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good, smart colleagues in other offices.

Minpunten

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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