There are so, so many problems at Labs. But the biggest issue is the insane corporate control from Kansas City (or KC). If I were to describe the people of KC, I would call them sociopathic, power-playing middle-Americans who don’t understand a single thing about digital businesses. And unfortunately, they treat Labs as a means to further their own personal and short-sighted agendas, harming all of the Los Angeles employees in the process.
What’s worse, is that KC appears to refuse to learn, admit fault, or take blame. They seemingly enjoy punishing Hallmark Labs and its workers for their own failures – including mass lay-offs, insane workplace restrictions, and inane focuses on pointless projects and “innovations”. And throughout all of this, KC doesn’t appear to listen to a single iota of feedback from Labsters in any step of the way – they just keep pumping out one failed project after another.
Meanwhile, Labs’ senior leadership team doesn't show a hint of a backbone. I've only seen them roll over, accept each and every terrible decision that comes their way, and reprimand their workers when they try and speak out or fix things.
Avoid this place at all costs. Toxic workplace, thy name is Labs.
