Good for the short run - werkgeversreview Customer Care bij Hasbro

3,0
10 nov 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

1/2 day Friday. Good, supportive, inclusive work culture. Staff sales.

Minpunten

Line managers refusal to lead, act more like bosses and never seem to want to adapt. Prefer to be stuck in old, archaic processes that they refuse to update yearly. Line managers poor attempt to integrate new ideas and stuck to the "I did it this way for X years, you can too" mentality. Poor onboarding, training was drip fed, no "first day buddy", again due to poor line management. Archaic, century old processes. Multi-billion dollar international company and we still have to open 5 excel documents or e-mail 10 employees to find one answer. Horrifyingly long work hours, work life balance almost non existent and most of the time 1/2 day Fridays become redundant. Remuneration not justifiable on this basis. Binding, century old processes that do not create employee autonomy. Out sourcing of key departments creating long wait times and leading to more questions than answers. Overlapping of additional responsibilities not relate to job title, that should be for 2-3 more employees. Unreasonable and annoying sales requests that only add a small fraction to the overall yearly sales yet will cause unreasonable workloads for all other departments. You learn faster processes from other departments or former department workers as your line manager is a poor excuse of a "leader"

Ontdek andere reviews over Hasbro

5,0
25 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- A friendly and welcoming community; I never felt unsafe at work. - Community-based groups helped me feel welcome.

Minpunten

- Witnessed layoffs happening within the first two weeks of employment.

1,0
28 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The compensation and benefits package appeared competitive compared to similar roles in the industry. The team members I met during the interview process were generally personable, professional, and knowledgeable about their work. The company also presents itself as collaborative and employee-focused during recruitment.

Minpunten

The hiring and onboarding process lacked organization, consistency, and internal alignment. Communication between Talent Acquisition, hiring management, and leadership appeared disconnected, resulting in conflicting information regarding fundamental terms of employment. After progressing through multiple interview rounds and receiving both verbal and written offers, critical details surrounding the position’s reporting expectations and work location changed unexpectedly immediately prior to the anticipated start date. The situation was handled poorly, with inconsistent messaging from different parties and limited accountability for the confusion. Attempts to professionally discuss potential solutions and compromises were met with resistance and ultimately resulted in the offer being rescinded. The overall experience reflected a lack of coordination between departments and created significant concern regarding internal communication, leadership alignment, and employee onboarding practices. For a large, established company, the process felt surprisingly unstructured and reactive.

3
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