Review - werkgeversreview Customer Support Specialist I bij HealthEdge Software

5,0
7 aug 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I'm not sure what the prod are.

Minpunten

Continue to add more work with no compensation for it Depending on position you need to be on call on the weekends a lot of the time Mgmt doesn't make you feel heard or appreciated

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Reactie van HealthEdge Software
1y
Thank you for the feedback - the customer support role is a tough one, sometimes involving weekend work. Please reach out to your HR Business Partner with concerns about management, as we are always working to improve.

Ontdek andere reviews over HealthEdge Software

5,0
5 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great overall onboarding and new hire experience. Very well structured internal processes and pleasantly helpful leadership and kind team members! Willingness and proactiveness to get feedback to help with getting better, improving, and refining processes and tools. Great active support to all employees, both tenured and freshies! Thank you HealthEdge! I am really looking forward to working on projects and serving our clients/customers together with the teams here at HealthEdge!

Minpunten

None thus far. Keep up the good work!

avatar
Reactie van HealthEdge Software
1mo
Thank you for the glowing review! We hope you continue to grow your career with us!
1,0
9 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work is the only Pro left

Minpunten

Zero communication & zero leadership. A lot of talking from higher ups but months after merger everything is far, FAR worse than before. Culture = gone Mission = gone Health care benefits= the bare minimum Parental leave= reduced Office= cold, stale, uninviting Summer fridays = gone PTO = reduced with new tenure requirements Bonus= reduced Layoffs = constant

1
avatar
Reactie van HealthEdge Software
2d
Thank you for your feedback and your time with HealthEdge. We are sorry to hear you were dissatisfied with the direction the company is headed. We have recently gone through a major company merger, which means blending cultures, benefits, policies, and creating a new corporate vision and mission. The amount of change can be tiresome, but we are excited about the future of HealthEdge!
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