Call centre job - werkgeversreview Client Associate bij HealthPartners

3,0
27 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Home-based, remote, meh salary, calls aren’t fully back to back

Minpunten

The job of a client associate is basically a call centre/customer advisor job. Only apply if you don’t mind answering calls with a bit of admin on the side. Average calls are 20-30 per day. Some of the customers (“clients”) are quite rude, some are alright. Not much representation of colleagues from different backgrounds. Rules change here and there which can get annoying, not much career advancement except possibly being a team leader in 5 yrs or moving to other departments

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Reactie van HealthPartners
6mo
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Ontdek andere reviews over HealthPartners

5,0
25 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great teamwork across all specialties.

Minpunten

Extremely busy hospital with high acuity patients

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work/life balance, benefits, salary, managers, culture, purpose, human-driven goals, integrity, engagement, teamwork, compassion, health. Working from home for 5+ years has improved anxiety, wellness, and life balance. Not all jobs can be done remotely, but for those that can, it is a priceless benefit it itself to be able to be productive & undistracted. My team collaborates wonderfully all day despite the distance - they feel like family to me. I love the focus on improving the community. I love the integrity - HP actively fights racism, sexism, bigotry, bullying, & has been going out of its way (especially in the last 5-6 years) to continue to fortify its culture and create a truly diverse workplace. It's paying off. 15 years ago mid- to high-level teams were mostly Caucasian, and today, the teams I collaborate with at senior and mid- levels are culturally/religiously/racially diverse, gender balanced, welcoming, and always include differently-abled colleagues. I really love my job and with 20+ years at HP in many roles (at 3-4 levels), I know the culture well enough to state these things with complete confidence.

Minpunten

More work than workers! But for me this is a "pro".

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