Company is not sure what it wants to be when it grows up. Has a lot of growing pains. Promises new leads on opening day of AEP and there's nothing. Promised at the interview that they were the number 1 lead source so why are they buying leads? Carrier contract should've be signed and solid before AEP. It happens the same time every year. A lot of cold calling, Was promised that there would be people waiting on inbound but it is skewed to certain veteran agents. Two weeks into AEP and already laying off agents. It's a commission against the draw meaning that you could owe the company thousands of dollars before you hit your quota and bonus. Prediction that 70 of the brokerage agents will be laid off in December after AEP is over.