Best job I ever had - werkgeversreview Customer Experience Associate bij Hertz

5,0
18 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Minpunten

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

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5,0
13 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Minpunten

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It's a job in a bad economy. Decent vacation time but no money to go anywhere.

Minpunten

Favoritism, nepotism. We used to get profit sharing now it goes wherever it goes. New commission structure is bad.Dollar thrifty and hertz are all one yet hertz does all dollars work while they make the money and close whenever they want. Customers are always aggressive and rude.sick time is unrealistic. If you have any condition you have to get fmla and the company they use always refuse it. ,yet somehow the people that aren't sick are always on fmla.

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