This company used to be full of promise, potential, and passionate people. That changed the moment new senior leadership took over. What followed was a steady decline driven by ego, favoritism, and inexperience.
Decision making now appears impulsive and self-serving, with little understanding of property management fundamentals. Experienced and knowledgeable staff were terminated or forced out, replaced with personal acquaintances who lack both skill and industry insight.
Onsite teams are left to manage the fallout operating without direction, support, or consistency. They’ve also taken away everyone’s bonuses and commission's. Resident satisfaction has plummeted, and prospects quickly sense the disorganization.
It’s painful to watch a brand that once had genuine potential lose its identity to poor leadership and mismanagement. Unless ownership intervenes soon, the damage may be irreversible.
All the positive reviews recently are laughable and unrealistic.