Assisting members with Hilton Honors Account - werkgeversreview Customer Care Specialist bij Hilton

5,0
23 sep 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great work from home opportunity. Option for building your own schedule around your core hours. Excellent communication from superiors and help when needed is readily available.

Minpunten

Pay is bi-weekly however very competitive. Advancement taking a little longer than what I was led to believe at initial interview.

avatar
Reactie van Hilton
8y
Thank you for giving us your feedback. We provide a number of training tools and resources for our Team Members to leverage in order to succeed. We encourage you to speak with your manager directly so that they may address this with you and partner with you in order to come up with a plan for your career development.

Ontdek andere reviews over Hilton

5,0
23 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benrfits are really good….and discounts

Minpunten

You work a lot but it’s fun

2,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Different services and softwares provided by Hilton are convenient to have access to.

Minpunten

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle