Worked us to death - werkgeversreview Guest Services Agent bij Hilton

1,0
13 mei 2013
Aanbevelen
Goedkeuring directeur
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Pluspunten

Nice building to work in. Guests were all very friendly and easy to work with.

Minpunten

Schedules were ridiculous causing massive turnover in front office. Seems no one stayed more than 3 months! We weren't given our weekly schedule until 2 days ahead of time and we were constantly working 7 to 9 days straight with only one day off in between. If you don't mind having no life and just "living" at the hotel for extremely low pay, than this is the job for you. Other departments were treated far better than front desk.

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5,0
5 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Minpunten

No Cons to mention at this time.

3,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Minpunten

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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