No company should be in business if they can’t pay a living wage - werkgeversreview Case Manager bij HomeFirst

1,0
5 mrt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I like the people I work with. They also have a very robust training department. I am very impressed by the trainings they offer.

Minpunten

Unfortunately, HomeFirst falls victim to the structure of capitalism. Homeless services is a booming industry. HomeFirst may be a “nonprofit“ however, they fall victim to the same capitalistic structure that caused the homeless crisis in the first place. HomeFirst has around 475 employees. Around 70% are direct service staff making $64,575 per year or less. This means 70% of their staff is classified by HUD as “very low income.” This is a HUGE problem! It's unacceptable for any business to pay less than a living wage. It should be even more unacceptable for a homeless services provider to under pay 70% of their staff! There are no raises. Only annual cost of living increase. This means a brand new employee is paid the same as somebody with five years experience. (meanwhile the CEO lives out of state and makes over $250k/year). They say if you want to make more money you can get into management. This is true, however, there isn't "tons of growth opportunity" as staff makes you believe. I calculate 20% or less of available positions are manager roles. Potentially more than 300 internal candidates are fighting for a management role when it becomes available. This wouldn't be a problem if we were making living wages until we land a management job. When asked if the company was going to try and raise wages for direct service staff, the CEO said no. As a direct service worker in homeless services, I'm getting VERY tired of business structures existing where they underpay workers as if it's morally ok.

Ontdek andere reviews over HomeFirst

5,0
2 jul 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Benefits -Pay -Management -Company looks out for all their employees -A variety of paid trainings to make you feel confident at your job -Room to grow -Positive work environment -Support

Minpunten

-Equipment in the call center is outdated and shared between employees.

2,0
8 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Meaningful work assisting unhoused unsheltered individuals and families experiencing homelessness obtain housing and/or shelter -workday variety— no day is the same as the last working with folks on the streets -entry level field and office experience with at-need populations

Minpunten

-values of the company are just words that can change with absolutely no change to company policy or procedure for clients or employees -an environment tolerant of discrimination, harassment, and unprofessionalism (eg. vulgarity, innuendos, and racist slurs) -tolerance for petty theft (FRAUD) and bullying -no raises, just 3-4% cost of living (COLA) adjustments that everyone at the company gets including the C-suite employees who are already making hundreds of thousands a year plus benefits. -high turnaround for frontline workers due to a high stress job -no living wage for frontline workers -very few safety guardrails and guidelines actually in place due to lack of accountability and oversight

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