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      HomeX

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      Reviews voor HomeX

      Non-traditional hours can't outweigh the stress and low pay - werkgeversreview Customer Service Representative (CSR) bij HomeX

      1,0
      5 mei 2026
      Customer service representative (csr)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      If you like a non traditional Monday to Friday schedule, this is the only pro to this job.

      Minpunten

      Low paying wage-$20/hr They offer incentives, but make it VERY hard to obtain them. VERY high volume call center, 70-100 calls a day! Rude and entitled customers you have to deal with! Management changes their minds on call taking procedures all the time! You get use to doing something, then the procedure is switched up randomly. They LOVE to micromanage their agents. They write you up for anything without giving warnings beforehand that you're on the brink. No appreciation for their CSR'S at all! No lunches or anything to build/keep morale in the call center.

      Ontdek andere reviews over HomeX

      5,0
      15 apr 2024
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      This has been one of the most fun and rewarding positions I have ever had in my career.

      Minpunten

      DEI is not the greatest in the field operations.

      1,0
      4 dec 2025
      Quality assurance
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      - Working from home - Healthcare benefits & PTO - Equipment provided

      Minpunten

      - Leadership leeches off of their employees, allowing them to build the platforms for the company from the ground up before firing them during mass layoffs. - The toxic leadership culture bled over into lower management quite early on. - Pay, to start off, was fair and decent until the more “expensive” employees began to see those yearly mass layoffs. - Questionable ethics amongst the founding family

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