Its okay... - werkgeversreview Software Engineer bij HomeX

2,0
7 apr 2021
Aanbevelen
Goedkeuring directeur
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Pluspunten

Health insurance was pretty decent in Canada. Office wasn't the worst, had some snacks. Pay is average, nothing competitive, can definitely find better elsewhere.

Minpunten

Well, where do I even start. The upper management is pretty undecisive about almost everything. The companies direction changes with the season and when it does the load is entirely put on the employees with no real help direction or help from management. But then when they don't hit their OKRs (which have no real basis to them, just made up really), they put all the blame on the employees and tell them they should be working longer hours, or try to fire them. This is essentially the theme of everything the company does, "empower" employees then blame them when anything fails. If you're buddy buddy with the exec team you can do anything you want with no real consequences. If you're not they'll try and find an excuse to fire you on the slightest mistake or if you don't perform as a 10x dev. In the end, most of the company is all smoke and mirrors. I have no idea where they ever made money, tech is demo driven which means things don't actually have to work, you just have to be able to confuse the exec team enough and to top it off you'll get no real credit or reward for anything you do, but all the blame. Oh also, they talk a lot about diversity and inclusion but its just a facade to make them fit in with the current world. HR violations get covered up and they act as if there are quota's to hit for hiring race, gender etc, they don't actually care, just want to hit a number as a talking point.

Ontdek andere reviews over HomeX

5,0
15 apr 2024
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This has been one of the most fun and rewarding positions I have ever had in my career.

Minpunten

DEI is not the greatest in the field operations.

1,0
5 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you like a non traditional Monday to Friday schedule, this is the only pro to this job.

Minpunten

Low paying wage-$20/hr They offer incentives, but make it VERY hard to obtain them. VERY high volume call center, 70-100 calls a day! Rude and entitled customers you have to deal with! Management changes their minds on call taking procedures all the time! You get use to doing something, then the procedure is switched up randomly. They LOVE to micromanage their agents. They write you up for anything without giving warnings beforehand that you're on the brink. No appreciation for their CSR'S at all! No lunches or anything to build/keep morale in the call center.

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